Terms of service

1. Acceptance of Terms

By using this website or purchasing products from Healing Helm, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website or purchase our products.

2. About Our Products

Healing Helm offers handcrafted wellness products including, but not limited to:

  • Herbal Tea Blends

  • Oil of Oregano

  • Magnesium Oil Spray

  • Future herbal wellness products

Our products are intended to support general wellness and healthy lifestyles.

They are not intended to diagnose, treat, cure, or prevent any disease.

The information provided on this website is for educational purposes only and should not be considered medical advice.

Always consult your physician or qualified healthcare provider before using herbal products, especially if you:

  • Are pregnant or nursing

  • Have a medical condition

  • Take prescription medications

  • Have known allergies to herbs or botanicals

3. FDA Disclaimer

The statements made regarding our products have not been evaluated by the U.S. Food and Drug Administration.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

4. Product Information

We strive to provide accurate product descriptions, ingredient lists, and images.

Because many of our products are handcrafted using natural ingredients:

  • Color

  • Aroma

  • Texture

  • Appearance

may vary slightly from batch to batch. These natural variations do not affect product quality.

5. Individual Results

Every person's body is unique.

Healing Helm does not guarantee specific health outcomes or results from using any product.

Customer testimonials reflect individual experiences and should not be interpreted as typical or guaranteed results.

6. Orders & Payment

All orders must be paid in full before shipment.

We reserve the right to:

  • Refuse or cancel orders

  • Limit quantities

  • Correct pricing errors

  • Cancel orders suspected of fraud

If payment cannot be processed, your order will not be fulfilled.

7. Shipping

Shipping times are estimates and are not guaranteed.

Healing Helm is not responsible for shipping delays caused by:

  • Weather

  • Postal carrier delays

  • Lost packages after carrier acceptance

  • Incorrect shipping addresses provided by customers

Customers are responsible for providing accurate shipping information.

8. Returns & Refunds

Due to the nature of our health and wellness products, all sales are final.

We do not accept returns or exchanges for opened or unopened products.

If your order arrives damaged or you receive the incorrect item, please contact us within 48 hours of delivery with photos so we can review the issue and determine an appropriate resolution.

9. Product Safety

Customers are responsible for using products according to provided directions.

Discontinue use immediately if irritation, allergic reaction, or discomfort occurs.

Keep products out of reach of children and pets unless specifically intended for them.

Healing Helm is not responsible for misuse or improper storage of products.

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product names

  • Images

  • Graphics

  • Text

  • Branding

  • Educational materials

is the property of Healing Helm and may not be copied, reproduced, or distributed without written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Healing Helm shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our products

  • Inability to use our products

  • Allergic reactions

  • Individual health outcomes

  • Website interruptions

  • Shipping delays

Our maximum liability shall not exceed the amount paid for the purchased product.

12. Privacy

Personal information collected during checkout is used solely to process orders, provide customer service, and communicate regarding purchases.

We do not sell customer information to third parties.

Please review our Privacy Policy for additional information.

13. Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to interfere with website functionality

  • Submit false information

  • Copy or misuse our content

  • Engage in fraudulent activity

Healing Helm reserves the right to restrict or terminate website access for violations of these Terms.

14. Changes to These Terms

Healing Helm reserves the right to update these Terms of Service at any time.

Changes become effective immediately upon posting to this website.

Continued use of our website constitutes acceptance of any revised Terms.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.

16. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Healing Helm

Email: healinghelm@gmail.com

Website: healinghelm.com